Owner’s Manual
Audio/Video
Pure Sine Wave UPS Systems
• Intelligent, True On-Line Operation
• Pure Sine-Wave Output
• Zero Transfer Time
• 1000VA - 2200VA Capacities
• Extended-Run Options
Not suitable for mobile applications.
Important Safety Instructions
Installation
2
3
Basic Operation
6
Troubleshooting
10
11
12
12
Battery Replacement
Storage and Service
Warranty Registration
1111 W. 35th Street Chicago, IL 60609 USA
Copyright ©2006 Tripp Lite. All rights reserved.
Installation
Rack Mounting
Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the
fitness of hardware and procedures before mounting. If hardware and procedures are not suitable for your
application, contact the manufacturer of your rack or rack enclosure. The procedures described in this
manual are for common rack and rack enclosure types and may not be appropriate for all applications.
4-Post Mounting
All UPS models include hardware required to mount in
B
a 4-post rack. Select models include an adjustable
rackmount shelf kit to provide additional support. If
your UPS model does not include an adjustable
rackmount shelf kit, skip steps 1 and 2.
A
. Leave the screws
Connect the two segments of each shelf
B
using
1
A
the included screws and nuts
1
2
3
slightly loose so that the shelves can be adjusted in
the next step.
Adjust each shelf to fit your rack, then mount them
in the lowest available space of your rack with the
2
C
C
the support ledges should face inward. Tighten the
screws, nuts and washers provided
. Note that
B
screws that connect the shelf segments
.
D
holes of your equipment
Attach mounting ears
to the front mounting
3
E
. The ears should face forward.
using the screws
B
F
provided
4 Using an assistant if necessary, lift your equipment
and slide it onto the mounting shelves. Attach your
equipment to the rack by using the appropriate
E
G
hardware
rack rails.
through its mounting ears and into the
2-Post Mounting
D
F
If you mount the UPS in a 2-post rack, it requires the
addition of a Tripp Lite 2-Post Rackmount Installation
Kit (model: 2POSTRMKITWM, sold separately). See
Installation Kit owner’s manual for 2-post
rackmounting procedures.
G
Tower Mounting
5
Your UPS can be mounted in an upright tower
position with optional base stands sold separately by
Tripp Lite (Model # 2-9USTAND). When mounting
the UPS on adjustable base stands, make sure that
the control panel is toward the top. The control panel
may be rotated to make it easier to read. Insert a
small screwdriver or similar tool in the slots on
either side of the panel, pop it out, rotate it, and pop
it back into place as shown.
4
WARNING!
All UPS systems are extremely heavy. Use caution
when lifting and mounting. User must properly
stabilize the UPS when lifting and mounting.
5
3
(continued)
Installation
Connection and Start-Up
1
Plug your UPS’s line cord into an
electrical outlet.
Your UPS must be connected to a dedicated circuit of
sufficient amperage. Note, however, that the select
models may be fitted with different plug types. Refer
to the “OP Rating/ Plug Rating” chart printed on the
top of your UPS.
Once your UPS is plugged in, the fan and all Indicator
Lights will turn ON. The “LINE” and “LOAD
ACTIVE METER” LEDs will illuminate and the UPS
will emit a beep to indicate normal operation. However,
power is not supplied to your UPS’sAC outlets until the
UPS is turned on.
Your model may differ.
1
2
Plug your equipment into your UPS.
Your UPS is designed to support audio/video systems
and their associated servers, Media Center PCs, and a
Tripp Lite HT3100PC or HT7300PC Power
Conditioning Center only. The total number of
components connected should not exceed UPS
capacity. This will overload your UPS system. You
will also overload your UPS if you connect household
appliances to the UPS's outlets.
CAU
Risk of
See top
Your model may differ.
2
3
Turn your UPS ON:
• Press the “ON/TEST” Button
• Hold it for several seconds until you hear a beep
• Release it
Your UPS will begin providing AC power to its outlets.
The “ON LINE” LED will illuminate.
Optional Connections
Your UPS will function properly without these
connections.
3
1
Phone/Network Line Surge
Suppression (Select Models)
These RJ-45 jacks protect connected equipment from
surges on a phone or network line.* Using appropriate
network cords, connect your wall jack to the UPS jack
marked IN and your equipment to the UPS jack
marked OUT. Make sure that the equipment you
connect to the RJ-45 jacks is also protected on the AC
power line.
CAUTION
See top of unit for cautionary mar
Risk of electric shock
1
* Not compatible with PoE (Power Over Ethernet) applications.
4
(continued)
Installation
Optional Connections (continued)
CONNECTING OTHER
SYSTEMS WILL VOID
WARRANTY
2
USB and RS-232 Serial
Communications
CAUTION
See top of unit for cautionary markings
Risk of electric shock
2a
Use the included USB cable (see
2b
) and/or DB9
) to connect the UPS to a Media
serial cable (see
Center PC, home automation system or server.
Install the Tripp Lite PowerAlert Software
appropriate to your equipment's operating system.
Your UPS may feature two communication ports; the
additional port can be used to connect the UPS to a
second home entertainment or home automation PC
that has PowerAlert Software installed. For more
information, consult your PowerAlerts manual.
2a
Your model may differ.
SYSTEMS WILL V
WARRANTY
CAUTION
Risk of electric shock
See top of unit for cautionary markings
3
EPO Port Connection
(Select Models)
This optional feature is only for those applications
that require connection to a home automation/home
security Emergency Power Off (EPO) circuit. When
the UPS is connected to this circuit, it enables
emergency shutdown of the UPS's inverter. Using
the cable provided, connect the EPO port of your
2b
Your model may differ.
CAUTION
See top of unit for cautionary markin
Risk of electric shock
3a
UPS (see
normally open switch according to the circuit
3b
) to a user-supplied normally closed or
diagram (see
). The EPO port is not a phone
line surge suppressor; do not connect a phone line
to this port.
3a
Your model may differ.
4
External Battery Connection
Check to ensure that the external batteries you are
connecting match the voltage listed on your UPS's
battery connector. All UPS models come with a
robust internal battery system; all models feature
connectors that accept optional external battery
packs (sold separately from Tripp Lite) to provide
additional runtime. Adding external batteries will
increase recharge time as well as runtime. See the
battery pack owner's manual for complete
installation instructions. Make sure cables are fully
inserted into their connectors. Small sparks may
result during battery connection; this is normal. Do
not connect or disconnect battery packs when the
UPS is running on battery power.
4-5
3b
48V/26A
Your model may differ.
4
5
Basic Operation
Front Panel Switches
“ON/TEST” Button: This switch controls four separate UPS functions:
UPS Power ON
To turn the UPS on, press this button, hold it for several seconds until you hear
a beep, then release it. The “ON LINE” LED will illuminate.
UPS Self-Test
During normal on-line operation, press this button and hold it until you hear a
beep. This initiates a 10-second self-test of the battery. The UPS will shift to
battery power (all LEDs will illuminate) for ten seconds.
Alarm Silence
To silence the UPS “on-battery” alarm, press this button and hold it until you
hear a beep.
UPS Cold Start
To use your UPS as a stand-alone power source when AC power is unavailable
(i.e. during a blackout), press this button and hold it until you hear a beep. The
UPS will then provide battery power to its outlets.*
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating from battery
power.
“OFF” Button: This button turns power OFF at the UPS receptacles. Press
this switch, hold it until you hear a beep, then release it. The UPS will
continue charging and the fan will continue to cool internal components even
after you turn the UPS receptacles off. To turn the UPS OFF completely,
including the charger, disconnect the UPS’s power cord after pressing the
“OFF” switch.
Front Panel Indicator Lights
“ON LINE” LED: This green light will illuminate constantly to indicate the
UPS is performing normal on-line operation (filtering and resynthesizing
incoming AC line voltage to provide pure sine wave output). When this light
is illuminated, you can monitor the load level of your UPS on the “LOAD
ACTIVE METER” LEDs.
“LINE” LED: This green light will illuminate constantly to indicate the
utility supplied AC line voltage at your wall outlet is nominal. It will flash if
the line voltage is outside the nominal range (either too low or two high). No
action is required on your part when the LED flashes; the UPS continuously
and automatically filters AC line power to provide your equipment with pure
sine wave AC power, regardless of brownout or overvoltage conditions. If this
light is off, then AC line voltage is not present (blackout) or is at an extremely
high voltage, and the UPS will provide connected equipment with power from
battery.
6
(continued)
Basic Operation
continued
Front Panel Indicator Lights
“BYPASS” LED: This yellow light will flash to indicate that the UPS’s
DC/AC inverter is deactivated and the UPS is in the “Bypass” mode. During
normal operation this LED will light briefly when the unit is plugged in, but if
an internal fault or overload occurs this light will flash constantly to show that
connected equipment will receive filtered AC mains power, but will not
receive battery power during a blackout. In this case, contact Tripp Lite for
service.
“FAULT” LED (select models only): This red light will flash when your UPS
detects an internal fault (overheating, overvoltages, etc.) or when it detects a
wiring fault in your wall outlet (reversed phases, missing ground, etc.) The
UPS will only detect wiring faults when it is plugged into a utility outlet but
not turned ON. If the light persists after restarting the UPS, contact an
electrician to check the AC line. Your UPS will identify the presence of most
(but not all) wiring faults.
“LOAD ACTIVE METER” LED: This green light will illuminate when
your UPS is receiving AC power to indicate that the set of four dual-function
LEDs is displaying the load level of your UPS.
“BATT ACTIVE METER” LED: This green light will illuminate when your
UPS is operating from battery power to indicate that the set of four dual-
function LEDs is displaying the battery charge level of your UPS. Note: the
“ON BATT” LED will also be illuminated.
“OVERLOAD” LED: This red light will illuminate constantly to indicate
that your UPS’s capacity has been exceeded while it is in on-line operation.
The UPS alarm will beep continuously. Immediately remove overload until
light and alarm goes off. If you do not immediately remove the overload, the
UPS will transfer from on-line to bypass operation.
“BATT LOW” LED: This yellow light will illuminate when your UPS’s
battery charge level is low. The UPS alarm will beep until either the battery
charge is depleted or the batteries are adequately recharged.
“ON BATT” LED: This green light will illuminate constantly to indicate that
AC line voltage is not present and your UPS is providing your equipment with
battery power. The UPS will also beep every two seconds, unless silenced by
the “ON/TEST” Button. When this light is illuminated, you can monitor the
battery charge level of your UPS on the “BATT ACTIVE METER” LEDs.
7
(continued)
Basic Operation
continued
Front Panel Indicator Lights
“REPLACE BATT” LED: This red light will illuminate constantly and the
UPS alarm will beep every 2 seconds if your UPS’s microprocessor detects a
battery fault or if your UPS fails the automatic self-test (after you turn your
UPS ON) and the UPS battery is less than fully charged. Let the UPS system
charge for at least 12 hours and perform a self test using the “ON/TEST
Button” as described on page 6. If the light continues to stay on, contact Tripp
Lite for service.
Rear Panel
Accessory Slot: Remove the small cover panel from this slot to use optional
accessories to remotely monitor and control your UPS. Contact Tripp Lite
Customer Support at (773) 869-1234 for more information, including a list of
available SNMP, network management and connectivity products.
External Battery Pack Connector (configuration varies by model): Use to
connect optional Tripp Lite Battery Packs for additional runtime. Contact
Tripp Lite Customer Support at (773) 869-1234 for the appropriate Tripp Lite
battery pack to connect. Refer to instructions available with the Battery Pack
for complete connection information and safety warnings.
Fan: The fan cools the UPS’s internal components. It is always on when line
power is present.
Input Circuit Breaker Switch: This resettable breaker prevents high input
current from damaging the UPS or the attached load. If this breaker trips,
make sure your UPS is connected to AC power of the proper voltage before
resetting the circuit breaker by pushing the breaker switch in.
Ground Screw: Use this to connect any equipment that requires a chassis
ground.
Output Circuit Breakers Switches (HTR22-3U): These resettable circuit
breakers protect your UPS from output overload. If one or both breakers trip,
remove some of the load on the circuit(s) and allow the UPS to cool before
pressing the breaker switch(es) in to reset.
Input Cord: This permanently attached power cord connects your UPS to a
power outlet.
8
(continued)
Basic Operation
continued
Rear Panel
AC Receptacles (Varied by Model): These 15-, 20- and 30-amp receptacles
provide your connected equipment with pure sine-wave AC output from the
AC line during normal operation and from battery power during blackouts and
severe brownouts. Power provided at these outlets is filtered to protect
connected equipment against damaging surges and line noise. The receptacles
are divided into numbered load banks, as labelled on the unit. Using
PowerAlert software and cabling, load banks one and two may be individually
turned off and on from a remote location, allowing users to reset or reboot
connected equipment.
NEMA 5-15R
Other outlet types not shown
Phone/Network Line Surge Suppression Jacks: If your UPS is equipped
with these jacks, they will protect connected equipment against surges over a
phone or network line. Connecting your equipment to these jacks is optional;
your UPS will work properly without this connection. For connection
instructions, see “Optional Connections” in the Installation section.
Not compatible with PoE (Power Over Ethernet) applications.
Communications
Communications Ports: These ports connect your UPS to any Media Center
PC or home automation system. Use with Tripp Lite’s PowerAlert Software
and included cables to enable your Media Center PC, home automation system
or server to automatically save system settings and shut down equipment
during a blackout. Also use PowerAlert Software to monitor a wide variety of
AC line power and UPS operating conditions. Consult your PowerAlert
Software manual or contact Tripp Lite Customer Support for more
information. See “USB and RS-232 Serial Communications” in the “Optional
Connections” section for installation instructions.
USB Port
(Select Models)
The DB9 port can be used to monitor and control your UPS using either RS-
232 or dry contact protocols.
DB9 Port
RS-232 communications are complex but easy to implement by using a DB9
cable to connect the UPS to a computer with Tripp Lite PowerAlert Software
installed.
Dry contact communications are simple, but some knowledge of electronics is
necessary to configure them. The DB9 port's pin assignments are shown in the
diagram at the left.
Units with both USB and DB9 ports: If the UPS battery is low, the UPS
sends a signal by bridging pins 1 and 5. If utility power fails, the UPS sends a
signal by bridging pins 8 and 5. To shut the UPS down remotely, short pin
3~pin 9 for at least 3.8 seconds.
Units with DB9 ports only: If the UPS battery is low, the UPS sends a signal
by bridging pins 1 and 5. If utility power fails, the UPS sends a signal by
bridging pins 8 and 5. To shut the UPS down remotely, send a 5V to 12V signal
on pin 3 (using pin 5 as the negative ground) for at least 3.8 seconds.
EPO (Emergency Power Off) Port: Select models feature a EPO port that
may be used to connect the UPS to a contact closure switch to enable
emergency inverter shutdown. See Optional Installation.
9
Troubleshooting
The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is having
operational difficulties.
Lights (On/Flashing) and Condition
Solution
On: REPLACE BATT
Condition: Replace Battery
Let the UPS system charge for at least 12 hours
and perform a self test using the "ON/Test
Switch" as described on page 6. If the light
continues to stay on, contact Tripp Lite for service.
On: BATT LOW, ON BATT
Condition: Battery Low
Prepare for imminent UPS shutdown.
On: BYPASS, LINE, LOAD, OVERLOAD
Condition: On Bypass due to Overload
Reduce the load the UPS supports.
Flashing: OVERLOAD
Condition: Short Circuit
Remove the cause of the short circuit
from the UPS output.
On: FAULT
Condition: Wiring Fault
Check the utility line for wiring problems such as
reversed line and neutral or a missing ground.
On: FAULT, 100%
Condition: Battery Voltage too High
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 50%
Condition: On Bypass due to
High Output Voltage
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE
Flashing: 50%
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
Condition: On Bypass due to
Low Output Voltage
On: FAULT, BYPASS, LINE, 25%
Condition: On Bypass due to High
Bus Voltage
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE
Flashing: 25%
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
Condition: On Bypass due to Low
Bus Voltage
On: BYPASS, LINE
Flashing: FAULT
Condition: On Bypass due to High
Internal Temperature
Check the UPS to be sure that there is
adequate space for air to circulate near
the vents and that the fan is working
properly. Restart the UPS.
Flashing: LINE
Condition: Input Abnormal
This indicates that utility power is too high or low
for the UPS to operate in BYPASS mode, so if an
inverter failure occurs, the UPS will deliver no output.
On: FAULT, 50%
Flashing: LINE
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
Condition: No Output due to High
Output Voltage and Abnormal Input
On: FAULT
Flashing: LINE, 50%
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
Condition: No Output due to Low
Output Voltage and Abnormal Input
10
(continued)
Troubleshooting
Lights (On/Flashing) and Condition
Solution
On: FAULT, 25%
Flashing: LINE
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
Condition: No Output due to High
Bus Voltage and Abnormal Input
On: FAULT
Flashing: LINE, 25%
Restart the UPS. If the problem persists,
contact Tripp Lite for repairs.
Condition: No Output due to Low
Bus Voltage and Abnormal Input
Flashing: LINE, FAULT
Condition: No Output due to High
Internal Temperature and Abnormal
Input
Check the UPS to be sure that there is
adequate space for air to circulate near
the vents and that the fan is working
properly. Restart the UPS. If the problem
persists, contact Tripp Lite for repairs.
Battery Replacement
Under normal conditions, the original batteries in your UPS will last many years. See Safety section before
replacing batteries. The batteries are designed for hot-swap replacement (i.e. leaving the UPS in ON
mode), but some qualified service personnel may wish to put the UPS in the OFF mode and disconnect
equipment before proceeding.
Procedure
1
Remove Front
Panel
2
Disconnect
Batteries
ꢀ
3
Remove/Dispose of
Batteries
1
2
6
5
4
5
Add Batteries
Connect Batteries
Attach connectors: black-
to-black and red-to-red.
ꢀ
6
Replace Front
Panel
ꢀ
ꢀ
3
4
11
Storage and Service
Storage
First turn your UPS OFF: press the “OFF” switch to turn power off at the UPS outlets, then disconnect the
power cord from the wall outlet. Next, disconnect all equipment to avoid battery drain. If you plan on
storing your UPS for an extended period of time, fully recharge the UPS batteries once every three months
by plugging the UPS into a live AC outlet and letting the UPS charge for 4-6 hours. If you leave your UPS
batteries discharged for an extended period of time, they may suffer permanent loss of capacity.
Service
If returning your UPS to Tripp Lite, please carefully pack the UPS using the ORIGINAL PACKING
MATERIAL that came with the unit. Enclose a letter describing the symptoms of the problem. If the UPS
is within the 2 year warranty period, enclose a copy of your sales receipt.
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a
drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers: For the purpose of regulatory compliance certifications and identification, your Tripp
Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with
all required approval markings and information. When requesting compliance information for this product, always refer to the series
number. The series number should not be confused with the marking name or model number of the product.
FCC Specifications for Models with FCC Approval: This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use
shielded cables and connectors with this product. Any changes or modifications to this product not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC Part 68 Notice (United States Only): If your Modem/Fax Protection causes harm to the telephone network, the telephone
company may temporarily discontinue your service. If possible, they will notify you in advance. If advance notice isn't practical, you will
be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. Your telephone company may make
changes in its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If it does, you
will be given advance notice to give you an opportunity to maintain uninterrupted service. If you experience trouble with this equipment's
Modem/Fax Protection, please call Tripp Lite Technical Support at (773) 869-1234 for repair/warranty information. The telephone
company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure the
equipment is not malfunctioning. There are no repairs that can be made by the customer to the Modem/Fax Protection. This equipment
may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your
state public utility commission or corporation commission for information.)
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street
Chicago, IL 60609 USA
Customer Support: (773) 869-1234
200608195 93-2615
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