READ AND SAVE THESE INSTRUCTIONS
Commercial Fabric Steamer Owner’s Guide
Serial# __________________________
Write number here for warranty purposes
model VS-570
Downtime is Not An Option
Your Vornado VS-570 is built to perform flawlessly, even in the most challenging commercial environments. In the unlikely event that
you experience an issue, Vornado is committed to getting you up and running as quickly and easily as possible. Register your product
Free Shipping – Both Ways*
Call in or visit
24 Hour Turnaround**
Free Repair or Replacement
We believe in taking full responsibil-
ity for manufacturing defects – so
we'll resolve any issue arising from
defective product during the warranty
period – free of charge. If the dam-
age is not covered by the warranty, or
if the product is out of warranty, we'll
promptly notify you before proceed-
ing, to ensure you're aware of any
costs that may arise.
Once the product is received and
inspected by our technicians, you
will be contacted with confirmation
of warranty repair service or a repair
estimate. Once service is authorized,
we will turn around your repair or
schedule a full replacement within
24 hours.
initiate your return shipment. We'll
send a prepaid shipping label to get
the process started, and cover the
costs of returning the unit to you
with Standard Ground Shipping.
*Standard Ground Shipping is Free during warranty coverage with product registration. Standard shipping fees will apply to non-warranty repairs.
**Once service is authorized, Vornado will repair and ship your product within 24 hours. If there is a service fee, we will arrange quick payment with you in order to expedite
the return of your product. Payment must be received before shipment.
3
IMPORTANT INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
† Close attention is necessary when used near children.
WARNING: To reduce risk of fire, electrical shock or injury, the follow-
† Danger of scalding - emits very hot steam.
† Do Not put any objects into openings.
† Do Not put hands or feet in steam.
ing basic safety precautions should always be followed when using an
electrical appliance.
† Not for space heating purposes.
† Do Not use an extension cord.
WARNING: Before plugging unit into electrical outlet, be sure all elec-
trical information on the rating label agrees with your power supply.
† Only use on flat, horizontal surfaces.
† Never turn unit on it's side during use.
† To avoid circuit overload, do not operate another appliance on the
same electrical circuit.
† Do Not use on leather, wax polished furniture or floors or other
delicate, steam sensitive materials.
DANGER: Any appliance is electrically live even when switched Off.
To reduce risk of electrical shock:
1. Always unplug power cord immediately after using.
2. Do not place, immerse or drop into water or other liquid.
3. If unit falls into water, immediately unplug power cord. Do not reach
into the water.
† Do Not use unit where aerosol-based products are being used, or
where oxygen is being administered.
† Use Commercial Fabric Steamer only for its intended purpose as
indicated in this manual.
† Do Not direct steam at people or animals.
† Unplug from wall when not in use.
† Do Not leave unattended.
WARNING: This Commercial Fabric Steamer is for use on 120V
grounded outlets ONLY.
† Do Not expose to rain.
† Do Not use with damaged cord or plug.
† Do Not store outdoors.
† Do Not use if unit has been dropped.
† Do Not handle with wet hands.
† Do Not pull or carry by cord.
† Not to be used as a toy.
† Never put de-scaling, aromatic, alcoholic or detergent products
into unit.
4
Trust.
The Vornado Difference
It is said that trust isn’t given, but earned. For decades Vornado has been
earning the trust of our customers by offering them only the best. Vornado
provides the highest level of performance, coupled with the highest level
of support available. Complete satisfaction with no exceptions – this is Vor-
nado’s promise to you. If you are not satisfied for any reason, please contact
us. Knowledgeable representatives are available at 1-888-232-9490 from 7:00
AM to 6:00 PM CST. A wealth of additional support is also available online at
Andover, Kansas headquarters – thank you for selecting Vornado.
Certified Commercial Grade Steam Care™
ETL Listed for Commercial Use.
Built for Commercial Use. Perfect for use at home.
Industry Leading Features
• 2 Steam Settings
• Adjustable 70" Pole Height
• Protective Silicone Bumper
• Kink Free Covered Coil
• 5.5' Steam Hose Length
• 10' Power Cord Length
• Convenient Cord Management
• Easy To Roll Caster Wheels
Sincerely,
Bill Phillips
CEO, Vornado Air
Learn more about your
Commercial Fabric Steamer.
*On low Steam Level.
5
Product Information
70"
Pole Top Cap
Hanger Ring
Fabric Nozzle
Cord Management
53"
Adjusting
Pole Lock
Steam Hose
Power
Switch
Steam Level
Switch
1 gal.
Water Tank
Silicone
Bumper
Casters
8
How To Use
1. Unwrap power cord and plug into 120V grounded outlet.
Note: Extension cords are not recommended.
2. Press Power Switch to On (I) position.
Installing Water Tank
1. Remove Water Tank. Remove Water Tank Cap and fill Water Tank
with water. Replace Water Tank Cap and reinstall Water Tank.
Operation
3. Choose desired Steam Level by pressing Steam Level Switch.
Using distilled or demineralized water will maximize the
life and performance of the unit.
CAUTION: Do not allow steamer to run dry. Unit may overheat
causing the over-temp fuse to actuate, if this occurs see TROUBLE-
SHOOTING on page 13.
See STEAM LEVEL RECOMMENDATIONS on page 10 for fabric tips.
Note: The unit may take up to 2 minutes to produce steam. Be care-
ful of hot steam at all times. During operation, the Steam Hose may
make a gurgling noise, refer to TROUBLESHOOTING on page 13.
9
Steam Level Recommendations
How To Use
WARNING: When steaming delicate fabrics such as silk or velvet, do
not let the Fabric Nozzle touch the fabric directly.
Low I
High II
• Silk
• Polyester
• Nylon
• Rayon
• Wool
• Cotton
• Acrylic
• Linen
• Denim
4. Hang Fabric Nozzle in an upright position on the Hanger Ring
when not in use and turn Power Switch Off (O). Refer to STORAGE
guidelines on page 11 of this manual for proper storage proce-
dures.
• Satin
• Embroidery
• Sequins
• Synthetic
† Check the fabric care label for manufacturer recommen-
dations. Test the fabric on an unobtrusive area such as an
inner seam.
† Test the strength of the color of the fabric on an area of the
fabric that is not visible (inside of a hem).
† Heavy fabrics may need to be steamed longer and on High
Steam Level.
Certain fabrics are smoothed more easily from the in-
side of the fabric.
10
Storage
Cleaning
1. Press Power Switch Off (O). Unplug Power Cord and secure to Cord
The cleaning steps below are required to maintain maximum perfor-
mance of your unit. Cleaning is necessary every 3 to 6 months de-
pending on the mineral content of your water.
Management.
1. Unplug unit and let unit cool at least 30 minutes.
WARNING: Danger of
scalding if unit has not
cooled for at least 30 min-
utes.
2. Remove Steam
Hose,Pole and Water
Tank from unit. Empty
all residual water from
reservoir.
3. Mix contents of 1 Cleaning Crystal packet with 4 oz. of hot water
and mix until Cleaning Crystals completely dissolve.
CleanCycle Cleaning
Crystal Packet
2. Allow unit to cool at least 30 minutes. Empty Water Tank, all resid-
ual water from reservoir and clean external surface with dry cloth.
Allow to dry completely.
4
(2 included)
WARNING: Avoid contact with skin. After use, thoroughly wash any
container or utensils used. See Cleaning Crystal packet for additional
warnings.
3. Store in a cool, dry location.
11
Cleaning
4. Pour solution into Steam Outlet. Reinstall Steam Hose and place
Fabric Nozzle in sink. Plug in unit, press Power Switch On and set
Steam Level to Low and run unit for 5 minutes.
On
I
O
II
I
5 min
6. Rinse unit by pouring 2 cups of water into Steam Outlet. Empty all
rinse water through Steam Outlet. Repeat until rinse water is clear
with no particulate.
Low
WARNING: Do not touch Fabric Nozzle. Hot steam will be emitted
during the cleaning process.
WARNING: Do not leave the Cleaning Crystal solution in unit. It may
harm fabrics while steaming.
5. Power unit Off and unplug. Let cleaning solution sit in unit for 1
hour. Remove Steam Hose and empty all water through Steam
Outlet.
7. Rinse Steam Hose by placing entire hose into a sink. Pour 2 cups
of water into Hose Coupling. Empty all rinse water through Hose
Coupling.
I
O
Off
8. Re-install Steam Hose, Pole and Water Tank. The unit is now
ready for use.
1 hr
12
Troubleshooting
Return Policy
Vornado Air, LLC Steam Product Return Policy
Problem
Possible Cause and Solution
Thank you for your interest in Vornado Air, LLC steam products.
Should this product fail to meet your expectations, you may return
the product to Vornado Air, LLC for a refund, subject to the terms and
conditions of this return policy.
Commercial
Fabric Steamer is
not operating.
Power Switch is not illuminated. Press Power Switch
and it should illuminate red indicating power is On.
Steamer is not plugged in properly. Ensure plug fits
firmly into outlet.
This return policy applies to Vornado Air, LLC steam products pur-
chased directly from Vornado Air, LLC and is independent of other
dealer return policies. To receive a full product refund, not to include
shipping charges, the steam product must be returned in new condi-
tion, in its original packaging, within 30 days of purchase. You will be
required to provide the original sales receipt or invoice for purposes
of verifying date of purchase.
Breaker or fuse that unit is plugged into is blown.
Make sure Commercial Fabric Steamer is the only
appliance plugged into that circuit and reset breaker
or replace fuse.
Unit has overheated and over-temp fuse has blown.
Contact Consumer Service for repair.
Commercial
Water Tank is empty. Fill Water Tank with water.
Prior to shipping the product, you must contact the Vornado Air, LLC
service department at 1-888-232-9490 or via email at
Fabric Steamer
does not emit
steam during use
or steam output is
weak.
Mineral build up in unit. Unit needs to be cleaned.
Refer to CLEANING on page 11.
[email protected] to obtain a Return Authorization
(“RA”) form and specific instructions on how to package and ship the
steam product to avoid damage. Once the steam product is returned
in new condition in its original packaging and an inspection by our
technicians confirms compliance with the above requirements, you will
be contacted regarding refund procedures.
Hose may be kinked. Lift Fabric Nozzle until there is
no bend in the Steam Hose.
Water left on
fabric.
Allow more space between Fabric Nozzle and fabric.
Use the Low Steam Level.
Please contact a customer service representative at 1-888-232-9490
with any questions or concerns.
Gurgling noise
from Steam Hose.
Lift Fabric Nozzle until there is no bend in the Steam
Hose.
13
Replacement Parts and Accessories
Refer to the part numbers below when ordering parts and accessories
for your Commercial Fabric Steamer.
Replacement Accessories
Cleaning Crystals (12 pack)
A110-006-12
Replacement Parts
Service at 1-888-232-9490:
Your Accessories, Shipped Free To Your Door
A convenient and hassle-free way to receive regular shipments of
Vornado Accessories, direct to your door! Eliminate the hassle of
remembering to reorder. Maintain the high efficiency of your Vornado
Commercial Fabric Steamer by regularly replacing used Accessories
with fresh new ones. How it works: You select a plan and Vornado will
send replacement Accessories at a schedule that you can customize
to your needs. Plus, shipping is free and you can change your sched-
ule or cancel at anytime.
Water Tank with Cap
Water Tank Cap
Bottom Pole
Adjusting Pole
Pole Coupling
Pole Top
Pole Top Cap
Steam Hose
Wheel Caster (1 each)
T570-001
T570-002
T570-006
T570-007
T570-008
T570-009
T570-010
T570-011
T570-012
[email protected] or call 1-888-232-9490.
When ordering accessories and parts for your Commercial Fabric
Steamer through Consumer Service, refer to the part numbers listed.
Accessories and parts may also be ordered through our website.
Note: Due to continuing improvements, part numbers listed may change. For assistance ordering parts, please contact Consumer Service.
14
Warranty
3
Commercial Fabric Steamer • 3 Year Limited Warranty
What is covered
Subject to the terms and conditions of this 3-Year Limited Commercial Warranty
handling, misuse, or abuse of the Product.
- Lack of proper maintenance of the Product as specified in the Owner’s Guide.
- Use of the Product other than for normal commercial purposes.
- Normal wear and tear.
- Use of attachments other than those produced or recommended by Vornado.
- Cosmetic damage, such as scratches, nicks and dents.
- Damage caused by accident, water, flood, fire or other acts of nature or exter-
nal causes.
(“Warranty”) as set forth below, Vornado Air, LLC (“Vornado”) warrants to the
original commercial purchaser (“Buyer”) that this VS-570 Commercial Fabric
Steamer (the “Product”) is to be free from defects in material and workman-
ship for a period of three (3) years from the date of purchase when used and
maintained in accordance with the Owner’s Guide (the “Warranty Period”). In
the event Buyer notifies Vornado of a defect in the Product within the Warranty
Period, Vornado will, at its sole option and discretion, repair or replace the
Product. Such repairs or replacement will be made at no charge to Buyer for
parts or labor or for shipping and transportation costs associated with returning
the Product to Vornado for covered repairs or replacement.
Warranty limitations and exclusions
NO OTHER EXPRESS OR IMPLIED WARRANTY IS GIVEN BY VORNADO TO
BUYER AND NO REPRESENTATIVE HAS THE AUTHORITY TO MAKE REPRE-
SENTATIONS OTHER THAN THOSE PROVIDED HEREIN. THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. ALL OTHER IMPLIED WARRANTIES, INCLUDING, BUT NOT LIM-
ITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURA-
TION OF THIS WARRANTY. VORNADO’S REPAIR OR REPLACEMENT OF
THE PRODUCT IS THE EXCLUSIVE REMEDY. UNDER NO CIRCUMSTANCES
SHALL VORNADO BE LIABLE TO BUYER OR ANY OTHER PERSON FOR ANY
What is not covered
This Warranty shall not be applicable to damage or loss caused in whole or in
part by:
- Repairs, modifications or alterations to the Product by anyone other than
Vornado.
- Use or operation of the Product outside the permitted or intended uses
described by Vornado in the Owner’s Guide, or other careless operation,
15
Warranty
INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, EVEN IF
VORNADO HAS BEEN ADVISED OF OR COULD REASONABLY FORESEE THE
POSSIBILITY OF SUCH DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS
OF PROFITS OR DAMAGE, WHETHER RISING OUT OF BREACH OF WAR-
RANTY, BREACH OF CONTRACT OR UNDER ANY OTHER THEORY OF LAW.
To ensure proper handling, packages must be clearly marked with the RA
number. Packages not clearly marked with the RA number may be refused at
the receiving dock. The Product should be carefully packed to avoid damage
in shipping. Damage in shipping is not covered by the Warranty and shall be
the sole responsibility of Buyer.
How do you register the Warranty
Upon receipt of the Product, Vornado will inspect the Product to confirm cover-
age under the Warranty. If the Product is defective and covered by the War-
ranty, it will be repaired or replaced as provided in this Warranty and returned
to Buyer free of charge. Damage or loss not covered by this Warranty or occur-
ring outside the Warranty Period will require a fee to cover the cost of repairs
and materials at Vornado’s then-current rates, plus a fee to cover the cost of
shipping and handling. All such fees and costs shall be the sole responsibility
of Buyer. Buyer will be notified via mail of the cost of repairs and amount due
and Buyer must remit payment of all required fees and costs prior to comple-
tion of repair and return shipment of the Product. All non-warranty repair work
completed and paid for as set forth above is warranted to be free from defects
in material and workmanship for a period of one (1) year from the date of com-
pletion of such work and otherwise in accordance with the terms and conditions
of this Warranty.
Buyer must complete an application to register this Warranty within forty-five
(45) days following date of purchase. Buyer may either visit Vornado’s website
completed application to:
Vornado Air, LLC
Attn: Warranty Registration
415 E. 13th Street
Andover, KS 67002
Failure to register this Warranty within forty-five (45) days following date of
purchase will render this Warranty null and void.
Warranty service
For warranty or repair service, call 1-888-232-9490 or email
[email protected] to obtain a Return Authorization (“RA”)
form. Include the Product model number and serial number, as well as Buyer’s
name, address, city, state, zip code and phone number when contacting Vor-
nado for warranty service. Buyer may be required to provide the original sales
receipt or invoice for purposes of verifying date of purchase.
After receiving the RA form, the Product must be shipped to:
Vornado Air, LLC
Attn: Warranty & Repair
415 E. 13th Street
Andover, KS 67002
16
Notes
17
Vornado Air, LLC
415 East 13th Street, Andover, Kansas 67002
CL3-0276 R-
CL7-0276 R-, V00
|