VTech Answering Machine VT 9152 User Manual

TABLE OF CONTENTS  
IMPORTANT SAFETY INSTRUCTIONS.................................................................................3  
INTRODUCTION....................................................................................................................4  
PARTS CHECK LIST..............................................................................................................4  
REPLACING THE HANDSET BATTERIES...........................................................................5  
GETTING STARTED............................................................................................................6  
SETTING UP YOUR VT 9152............................................................................................6  
WALL MOUNTING............................................................................................................7  
HANDSET FEATURES AND KEYS..................................................................................8  
Phone/Flash..................................................................................................................8  
Off.................................................................................................................................8  
Chan.............................................................................................................................8  
Prog/Mem.....................................................................................................................8  
Redial/Pause.................................................................................................................8  
Volume Up/Volume Down..............................................................................................8  
Answering Machine......................................................................................................8  
In Use/Low Batt LED.....................................................................................................8  
BASE UNIT FEATURES AND KEYS................................................................................9  
New Message LED.......................................................................................................9  
Answer On/Off LED......................................................................................................9  
In Use/Charging LED....................................................................................................9  
Play/Stop.......................................................................................................................9  
Repeat..........................................................................................................................9  
Skip...............................................................................................................................9  
Delete...........................................................................................................................9  
Page.............................................................................................................................9  
Volume..........................................................................................................................9  
BASIC OPERATION.........................................................................................................10  
USING YOUR VT 9152 CORDLESS TELEPHONE........................................................10  
Making Calls................................................................................................................10  
Answering Calls...........................................................................................................10  
Handset Volume Control..............................................................................................10  
Ending a Call...............................................................................................................10  
Redial..........................................................................................................................10  
Changing Channels.....................................................................................................10  
Tone/Pulse Setting......................................................................................................10  
Temporary Tone..........................................................................................................10  
Ringer Programming...................................................................................................10  
Checking the Ringer....................................................................................................10  
Memory Dialing...........................................................................................................11  
Programming Speed Dial Numbers............................................................................11  
Speed Dialing..............................................................................................................11  
To Change or Replace a Speed Dial Number.............................................................11  
Storing Pauses in Memory..........................................................................................11  
ANSWERING SYSTEM OPERATION............................................................................12  
Introduction.................................................................................................................12  
Call Screening from Base Unit....................................................................................12  
Call Screening from Handset......................................................................................12  
HANDSET LAYOUT FOR ANSWERING SYSTEM OPERATION.................................13  
Key Function...............................................................................................................13  
ADVANCED OPERATION..............................................................................................14  
ANSWERING SYSTEM SETUP......................................................................................14  
Set Outgoing Message.........................................................................................14  
 
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed  
to reduce the risk of fire, electric shock and injury to persons, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or  
swimming pool).  
5. Do not place this product on an unstable cart, stand, or table. The product may fall,  
causing serious damage to the product.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To  
protect it from overheating, these openings must not be blocked by placing the product on  
the bed, sofa, rug, or other similar surface. This product should never be placed near or  
over a radiator or heat register. This product should not be placed in a built-in installation  
where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supply to your home, consult your  
dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord  
will be abused by persons walking on it.  
9. Never push objects of any kind into this product through cabinet slots as they may touch  
dangerous voltage points or short out parts that could result in a risk of fire or electric  
shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product. If service or repair  
work is required, contact VTECH Customer Service at 1-800-595-9511. Opening or  
removing cabinet parts other than specified access doors may expose you to dangerous  
voltages or other risks. Incorrect reassembling can cause electric shock when the  
appliance is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or  
electric shock.  
12. Unplug this product from the wall outlet :  
A.  
B.  
C.  
D.  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally by the following the operating instructions.  
Adjust only those controls that are covered by the operating instructions because  
improper adjustment of other controls may result in damage and will often require  
extensive work to restore the product to normal operation.  
If the product has been dropped and the cabinet has been damaged.  
If the product exhibits a distinct change in performance.  
E.  
F.  
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
SAVE THESE INSTRUCTIONS  
3
 
INTRODUCTION  
To purchase replacement battery  
packs, call VTECH Communications at  
1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-7377.  
Parts Check List:  
1. Base Unit  
2. Handset  
5. AC Adaptor  
6. Telephone Line Cord  
7. Battery Pack  
8. Belt Clip  
3. Wall Mount Bracket  
4. Owner’s Manual  
4
 
REPLACING THE HANDSET BATTERIES  
1. Slide the battery cover off by gently  
pressing on the recessed area with  
a downward motion.  
2. Unplug and remove the old battery  
pack. Don't put the old battery pack  
in a trash compactor or a fire - it  
could burst.  
3. Plug in the replacement battery  
pack. Place the battery pack in the  
compartment with the battery cord  
resting on top of it.  
4. Replace the battery cover by  
sliding it into place.  
5. The new battery pack must be  
charged before using your  
telephone. Place the handset in the  
cradle of the base unit to allow it to  
charge for 16 hours.  
CAUTION: To reduce the risk of fire or injury, read and follow these instructions:  
1. Use only VTECH battery pack.  
2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause  
damage to the eyes or skin. It may be toxic if swallowed.  
3. Exercise care in handling batteries in order not to short the battery with conducting  
materials such as rings, bracelets, and keys. The battery or conductor may overheat and  
cause burns.  
4. Do not dispose of the battery in a fire. The cell may explode.  
Recharging the Battery Pack  
Your VT 9152 provides both audible and visual alerts when the battery pack is low and  
requires charging. Return the Handset to the Base cradle when:  
1. The IN USE/LOW BATT LED is slowly flashing; and/or  
2. You hear a double beep while you’re on a call or when you press PHONE/FLASH to make  
or answer a call.  
When fully charged, you will experience up to 5 hours of continuous talk, or up to 6 days of  
standby (off the cradle, but not in use).  
5
 
SETTING UPYOUR VT 9152  
TELEPHONE  
WALL JACK  
AC ELECTRICAL  
OUTLET  
1. Choose an area near an electrical outlet and a telephone wall jack.  
2. Plug the AC power adapter into an electrical outlet and the DC connector to the back of  
the base unit.  
CAUTION: Use only the AC adapter shipped with your VT 9152. It is specifically designed  
for this product.  
NOTE:  
Connect power to the base unit before placing the handset in the cradle.  
3. CHARGE THE HANDSET BATTERY PACK BEFORE USE. The batteries recharge  
automatically whenever the handset is in the base unit cradle. The batteries must be  
charged for 16 hours before using your phone for the first time.  
4. Connect the telephone line cord. Insert one end of the telephone line cord into the jack at  
the rear of the base unit. Plug the other end into a telephone wall jack. Make sure the plugs  
snap securely into place.  
5. CHECK FOR A DIAL TONE. After the batteries are charged, pick up the handset and  
press the PHONE key. The IN USE indicator should light up, and you should hear a dial  
tone. If not, see IN CASE OF DIFFICULTY.  
CAUTION:  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack is specifically designed for  
wet locations.  
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been  
disconnected at the network interface.  
4. Use caution when installing or modifying telephone lines.  
6
 
WALL MOUNTING  
1. Choose a spot near an electrical outlet and a telephone jack.Your phone requires a  
modular telephone jack and a standard electrical outlet (120V AC). The power cord is six  
feet long; make sure there is an electrical outlet within reach of the base.The outlet should  
not be controlled by a wall switch. If the switch is ever turned off, the phone will not  
operate.  
2. Attach the wall mount bracket to the slots located on the underside of the Base Unit.  
3. Mount the Base on the wall. Position the wall mount bracket so that the 2 holes in the  
bracket are aligned with the wall studs. Position the power and telephone line cords to  
extend down the wall to which the phone is to be mounted.  
4. Connect the power cord. Plug the DC connector into the DC jack on the bottom of the  
Base Unit. Plug the AC power adapter into an electrical outlet.  
5. Connect the telephone line cord. The telephone line cord has a snap-in plug at each  
end. Insert one of the plugs into the jack on the bottom of the base. Insert the other end of  
the plug into the wall jack.  
7
 
HANDSET FEATURES AND KEYS  
8
 
BASE UNIT FEATURES AND KEYS  
9
 
USING YOUR VT 9152 CORDLESS TELEPHONE  
MAKING CALLS  
Pick up the Handset and press PHONE/FLASH. When you hear a dial tone, dial the number.  
The IN USE/LOW BATT LED will illuminate when the Handset is in use.  
If you make a mistake when dialing, press OFF to hang up, then press PHONE/FLASH to get  
a dial tone again.  
ANSWERING CALLS  
When the Handset rings, the IN USE/LOW BATT LED will flash on the Handset and the  
IN USE/CHARGING LED will flash on the Base Unit. Press any key on the Handset except  
OFF. If the Handset is in the Base Unit, simply pick it up to answer the call.  
HANDSET VOLUME CONTROL  
Use the Volume UP and DOWN keys, located on the bottom of the Handset keypad to adjust  
the earpiece volume to a comfortable level.  
ENDING A CALL  
Say “Bye-Bye”, then either press OFF on the Handset, or place the Handset in the Base Unit  
cradle.  
REDIAL  
Press the REDIAL/PAUSE key to dial the last number you called. The Handset must be In  
Use for this feature to function.  
CHANGING CHANNELS  
If you notice noise or interference when using your Handset, press CHAN to switch to a clear  
channel. The feature only works when the Handset is in use.  
TONE/PULSE SETTING  
Your VT 9152 is factory preset for TONE dialing. If you require PULSE (ROTARY) dialing,  
press PROG/MEM, *, #, PROG/MEM to switch to Pulse dialing. To go back to TONE dialing,  
press PROG/MEM, *, *, PROG/MEM.  
TEMPORARY TONE  
If you have rotary (Pulse) service, this feature allows you to enter Tone dialing mode easily.  
After making your call, simply press the *TONE key.You are now dialing in TONE mode. Once  
you press OFF to end your call, your Handset will revert to Pulse dialing mode.  
RINGER PROGRAMMING  
You can choose among 4 ring styles. You can also turn the Handset ringer off.  
Press PROG/MEM  
Press #  
Press 1,2,3 or 4 to hear the various styles; or press 5 to turn the Handset ringer off  
Press PROG/MEM to confirm your choice  
CHECKING THE RINGER  
Press PROG/MEM  
Press #  
Press 0  
Press PROG/MEM to exit  
10  
 
USING YOUR VT 9152 CORDLESS TELEPHONE  
MEMORY DIALING  
Your VT 9152 stores up to 10 phone numbers that you can access by pressing PROG/MEM  
and one of the number keys, 0 – 9.  
PROGRAMMING SPEED DIAL NUMBERS  
Press PROG/MEM  
Press a Memory Location (0 – 9)  
Dial the phone number. It can be up to 16 digits long.  
Press PROG/MEM. The phone number is now programmed to the location you selected.  
SPEED DIALING  
Press PHONE/FLASH  
Press PROG/MEM, followed by the Memory Location (0-9)  
TO CHANGE OR REPLACE A SPEED DIAL NUMBER  
Follow the steps in PROGRAMMING SPEED DIAL NUMBERS.  
STORING PAUSES IN MEMORY  
When you enter the phone number, press REDIAL/PAUSE. A 4 second pause will be inserted  
in the dialing sequence. For a longer pause, press REDIAL/PAUSE 2 or more times. Each  
pause is treated as a digit.  
11  
 
ANSWERING SYSTEM OPERATION  
INTRODUCTION  
Your VT 9152 has a digital Answering Device in the Base Unit, capable of storing approxi-  
mately 12 minutes of messages.  
USE THE VT 9152 HANDSET TO PROGRAM YOUR ANSWERING  
SYSTEM!!!  
You can listen to your messages from the Handset or the Base Unit.  
You can also screen messages while your callers leave them from either the Handset or  
the Base Unit.  
Call Screening from Base Unit  
Simply keep the Base Unit volume level above the minimum setting. You will hear messages  
at the Base Unit as your callers leave them.  
Call Screening from Handset  
Press ANS. MACHINE on the Handset as a message comes in.You will be able to hear your  
caller, but your caller cannot hear you. If you want to talk to your caller now, press PHONE/  
FLASH. The answering system will return to idle mode.  
12  
 
HANDSET LAYOUT FOR ANSWERING SYSTEM OPERATION  
With the Handset in the idle mode (on hook), first press ANS. MACHINE to enter Answering  
System mode, then one of the following keys:  
KEY  
FUNCTION  
1
2
3
4
5
6
7
9
0
#
Repeat current message  
Play/Stop  
Skip to the next message  
MENU (for programming your Answering System)  
SET (for programming your Answering System)  
SELECT (for programming your Answering System)  
Record  
Increment by 10 (for programming time and security code)  
Answering System ON/OFF  
Erase  
KEY 2  
KEY 3  
KEY 5  
KEY 6  
KEY 1  
KEY 4  
KEY 7  
KEY 0  
KEY 9  
KEY 8  
KEY #  
13  
 
ANSWERING SYSTEM SETUP  
Before using your VT 9152 Answering System, follow these programming steps:  
1
SET OUTGOING MESSAGE  
Record your greeting to be heard by callers. If you do not record a greeting, your VT 9152 will  
play a default greeting.  
Press ANS. MACHINE on the Handset  
Press 4 (MENU). The voice prompt says “Set Outgoing Message”.  
Press 7 (Record). The voice prompt says “Now Recording”, followed by a beep. Speak  
into the Handset to record your announcement. Press 2 (Stop) when done.  
Your recorded announcement will be played for you.  
2
SET SECURITY CODE  
Your 2 digit security code gives you access to your VT 9152 Answering System from a  
telephone at a different location. Factory preset to 19, your security code can be any number,  
from 00 to 99.  
Press ANS. MACHINE on the Handset  
Press 4 (MENU) twice, until you hear: “Set Security Code”.  
Press 6 (SELECT) to increment the security code by one per each press. Press 9 to  
increment by 10.  
Press 5 (SET) to confirm your security code selection.You can either press 4 (MENU) to  
continue programming, or OFF to exit programming.  
3
SET DAY & TIME  
Press ANS. MACHINE on the Handset.  
Press 4 (MENU) three times. You will hear: “Set Day and Time”.  
Press 6 (SELECT) until hear the correct day; then press 5 (SET).  
Press 6 (SELECT) until you hear the correct hour, then press 5 (SET).  
Press 6 (SELECT) until you hear the correct minute (or press 9 to increment the minutes  
by 10), then press 5 (SET).You can now either press 4 (MENU) to continue programming,  
or OFF to exit.  
4
SET AUDIBLE MESSAGE ALERT  
This feature provides a beep tone at the Base Unit every 10 seconds, alerting you to new  
messages.  
Press ANS. MACHINE on the Handset.  
Press 4 (MENU) four times. You will hear: “Set Audible Message Alert”.  
Press 6 (SELECT) to toggle between On and Off.  
Press 5 (SET) to confirm your selection.  
Press 4 (MENU) to continue programming, or OFF to exit.  
5
SET ANNOUNCE ONLY  
Your VT 9152 Answering System can also play your greeting, without taking messages from  
callers. In this case, ANNOUNCE ONLY is set to ON.  
Press ANS. MACHINE on the Handset.  
Press 4 (MENU) five times. You will hear: “Set Announce Only”.  
Press 6 (SELECT) to toggle between On and Off.  
Press 5 (SET) to confirm your selection.  
Press 4 (MENU) to continue programming, or OFF to exit.  
14  
 
ANSWERING SYSTEM SETUP  
Now, follow the steps in 1 SET OUTGOING MESSAGE to record your “Announce Only”  
greeting.The VT 9152 Answering System will retain both outgoing greetings; one for Normal  
(record messages) mode, and one for Announce Only mode.  
NOTE!!!!! THE ANSWERING SYSTEM IS PRESET AT THE FACTORY FOR AN-  
NOUNCE ONLY OFF. THIS IS THE NORMAL MODE, REQUIRED FORYOUR VT  
9152TO RECEIVE MESSAGES FROM CALLERS.  
6
SET BASE RINGER  
You can turn your Base Unit On or Off. This is independent of the Handset ringer.  
Press ANS. MACHINE on the Handset.  
Press 4 (MENU) six times. You will hear “Set Base Ringer”.  
Press 6 (SELECT) to toggle between On and Off.  
Press 5 (SET) to confirm your selection.  
Press 4 (MENU) to continue programming, or OFF to exit.  
7
SET NUMBER OF RINGS  
Choose between 2, 4, 6, or Toll Saver.Toll Saver will cause the Answering System to activate  
after 4 rings if there are no new, unplayed messages, and after 2 rings if there are new,  
unplayed messages.  
Press ANS. MACHINE on the Handset.  
Press 4 (MENU) seven times. You will hear: “Set Number of Rings”.  
Press 6 (SELECT) to choose between 2, 4, 6 and Toll Saver.  
Press 5 (SET) to confirm your selection.  
Press 4 (MENU) to continue programming, or OFF to exit.  
NOTE: DURING PROGRAMMING, PRESS ANS. MACHINE OR OFF AT ANY  
TIME TO EXIT.  
CHECKING DAY AND TIME  
Press ANS. MACHINE on the Handset.  
Press 5 (SET). The current Day and Time setting can be heard from the Handset  
earpiece.  
RECORDING A MEMO  
Press ANS. MACHINE on the Handset.  
Press 7 (RECORD). After the prompt: “Now Recording”, speak into the Handset.  
Press OFF or ANS. MACHINE to end recording and exit Answering System mode, or  
press 2 (STOP) to end recording and stay in Answering System mode.  
TURNING YOUR ANSWERING SYSTEM ON/OFF  
Your VT 9152 Answering System is turned ON when you first apply power to it. From the  
Handset you can turn the system ON and OFF.  
Press ANS. MACHINE on the Handset.  
Press 0. Through the earpiece, you will hear “Answering Machine OFF (or ON).  
Continued presses of the 0 key will toggle between ON and OFF.  
Press OFF to exit programming mode.  
15  
 
ANSWERING SYSTEM SETUP  
PLAYBACK OF GREETINGS, MESSAGES AND MEMOS  
From the Base Unit  
Use the PLAY/STOP to start and stop playback of messages and memos.  
Press the >> SKIP key to jump ahead to the next message.  
Hold the >> SKIP key to speed up message playback.  
Press the << REPEAT key to return to the beginning of the current message. 2 consecu-  
tive presses of the << REPEAT key will take you back to the previous message.  
Hold the << REPEAT key to slow down message playback.  
Press DELETE while a message is playing to erase that message.  
Press and Hold DELETE while the Answering System is idle to erase all previously heard  
messages.  
Adjust the Base Unit speaker volume using the VOL UP and DOWN keys.  
The NEW MESSAGE LED blinks when there are new messages. It glows steadily when it  
contains only old, previously heard messages.  
From the Handset  
Press ANS.SYSTEM on the Handset.  
Press 2 (PLAY) to hear messages from the Handset.  
Press 1 to repeat the message; press 3 to skip to the next message.  
Press # (DELETE) to erase the current message.  
Press OFF or ANS. MACHINE to end message playback and exit Answering System  
mode; or press 2 (STOP) to end message playback and stay in Answering System  
mode.  
NOTE:YOUR VT 9152 prevents accidental erasure of unplayed messages  
To Hear Your Outgoing Greeting  
Press ANS.MACHINE on the Handset.  
Press 4 (MENU).  
Press 2 (PLAY/STOP).  
Press 4 (MENU) to continue programming, or OFF to exit.  
16  
 
REMOTE OPERATION OFYOUR VT 9152 ANSWERING SYSTEM  
You can access messages and change your greeting remotely, using a touch tone phone  
from a different line or location.  
Dial the phone number associated with the line to your VT 9152. While the greeting is playing,  
press #, followed by your 2 digit security code.  
You are now in remote access mode.  
A voice menu will first tell you how many new and old messages you have, and then, after a  
pause, you will hear a review of the following remote commands:  
REMOTE COMMANDS  
#1  
#2  
#4  
#4, #4  
#5  
#6  
#7  
#9  
#0  
*7  
HELP MENU  
PLAY ALL MESSAGES  
REPEAT CURRENT MESSAGES  
PLAY PREVIOUS MESSAGE  
STOP (Playback or Recording)  
SKIP TO NEXT MESSAGE  
REVIEW GREETING  
ERASE CURRENT MESSAGE  
ANSWERING SYSTEM ON/OFF  
RECORD GREETING  
RECORD MEMO  
*8  
*0  
HANG UP  
NOTE: You do not have to wait unit the voice menu announces the command to execute a  
particular remote function.  
17  
 
HEADSET OPERATION  
Your VT 9152 cordless telephone is equipped with a 2.5mm Headset Jack for use with an  
accessory Headset for hands-free operation.  
Locate the Headset Jack on the VT 9152 handset. Connect line plug on the Headset cord to  
the jack on the cordless Handset. The plug should in securely. Do not force the connection.  
BELT CLIP  
*
The VT 9152 is also equipped with a detachable  
belt clip. Align the pins on the inside edge of the  
belt clip with the notches on the side of the  
VT 9152 handset. The belt clip should snap  
securely into place. Do not force the connection.  
See Illustration.  
OPERATION  
NOTE: Whenever a compatible Headset is connected  
to the cordless Handset, the microphone on the Hand-  
set will be MUTED. This is done to limit the effect of  
background noise.  
*
The following operational characteristics apply to  
VTECH Headsets. the same may also apply to  
other (non-VTECH) compatible headsets, but  
VTECH assumes no responsibility for their  
performance.  
*
*
The VTECH brand compatible Headset has a  
monaural design which is reversible, so you can  
wear your Headset on either the left or right ear,  
leaving one ear free for room conversation.  
The headband can be adjusted to fit the contour  
of your head. Using both hands, slide the headband  
up or down so that it rests comfortably on your  
head with the speaker cushion centered against  
your ear.  
*
For maximum sound quality, the flexible micro-  
phone should be positioned at the corner of your  
mouth, about one inch from your mouth.  
18  
 
IN CASE OF DIFFICULTY  
If you have difficulty operating your phone, the suggestions below should solve the problem.  
If you still have difficulty after trying these suggestions,  
In the US call:  
VTECH COMMUNICATIONS at 1-800-595-9511.  
In Canada call:  
VTECH ELECTRONICS at 1-800-267-7377.  
THE PHONE DOESN’T WORK AT ALL.  
Make sure the power cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the base unit and the telephone  
wall jack.  
Make sure the batteries are properly charged. If the LOW BATT indicator is slowly  
flashing, the battery needs charging.  
If you recently installed a new battery pack, make sure it is installed correctly.  
NO DIAL TONE.  
First check all the suggestions above.  
If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and  
connect a different phone. If there is no dial tone on that phone either, the problem is in your  
wiring or local service. Call your local telephone company.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE  
NEAR THE BASE UNIT.  
Place the handset in the base momentarily to re-set the unit. Then press PHONE/FLASH  
to get a line.  
Household appliances plugged into the same circuit as the base unit can sometimes  
cause interference. Try moving the appliance or the base unit to another outlet.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY  
FROM THE BASE UNIT.  
You may be out of range. Either move close to the base, or relocate the base unit.  
The layout of your home may be limiting the range. Try moving the base unit to the second  
or third floor, or to some other location.  
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.  
Ensure that the ringer is turned on.  
Make sure the telephone line cord is plugged firmly into the base unit and the telephone  
jack. Make sure the power cord is plugged in.  
You may be too far from the base unit.  
You may have too many extension phones on your telephone line to allow all of them to ring.  
Try unplugging some of the other phones.  
19  
 
IN CASE OF DIFFICULTY  
YOUR CALLER FADES IN AND OUT.  
You may be nearly out of range. Move closer, or relocate the base.  
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.  
Press CHAN key to switch to another channel.  
Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you  
still hear other calls, the problem is probably in your wiring or local service. Call your local  
telephone company.  
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUT-  
TONS WORK.  
Make sure the power cord is plugged in.  
Your base unit and handset may not be operating on the same channel. Place the handset  
in the cradle for a few moments to reset the channel.  
YOUR ANSWERING SYSTEM IS NOT RECORDING MESSAGES  
Make sure your Answering System is turned on. See TURNING YOUR ANSWERING  
SYSTEM ON/OFF.  
Your Answering System may be in ANNOUNCE ONLY mode. See SET ANNOUNCE  
ONLY for steps to return to normal (record messages) operation.  
THE ANSWER ON/OFF LIGHT ON THE BASE UNIT IS BLINKING  
This indicates that the Day and Time need to be set. See SET DAY & TIME for more  
information.  
COMMON CURE FOR ELECTRONIC EQUIPMENT  
Electronics, like people, can sometimes get confused. If the unit does not seem to be  
responding normally, then try putting the handset in the cradle to re-initialize the unit. If it still  
does not seem to respond, perform the following steps (in the order listed):  
1. Disconnect the power to the base.  
2. Disconnect (remove) the handset battery.  
3. Wait a few minutes.  
4. Connect power to the base.  
5. Install the handset battery pack.  
6. Put the handset in the base to re-initialize. If the handset has not been recently charged,  
allow 16 hours before use.  
20  
 
LIMITED WARRANTY STATEMENT  
What does this limited warranty cover?  
The manufacturer of this VTECH product, VTECH Communications, warrants to the  
holder of a valid proof of purchase ("Consumer" or "you") that the product and all  
accessories provided by VTECH in the sales package ("Product") are free from material  
defects in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with operation instructions. This  
limited warranty extends only to the Consumer for Products purchased and used in the  
United States of America.  
What will VTECH Communications do if the Product is not free from  
material defects in materials and workmanship during the limited warranty  
period ("Materially Defective Product")?  
During the limited warranty period, VTECH's authorized service representative will repair  
or replace, at VTECH's option, without charge, a Materially Defective Product. If we repair  
this product, we may use new or refurbished replacement parts. If we choose to replace  
this product, we may replace it with a new or refurbished product of the same or similar  
design. VTECH will return repaired or replacement products to you in working condition.  
VTECH will retain defective parts, modules, or equipment. Repair or replacement of  
Product, at VTECH's option, is your exclusive remedy. You should expect the repair or  
replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date of  
purchase. If we repair or replace a Materially Defective Product under the terms of this  
limited warranty, this limited warranty also applies to repaired or replacement Products for  
a period of either (a) 90 days from the date the repaired or replacement Product is  
shipped to you or (b) the time remaining on the original one-year limited warranty, whichever  
is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration, or modification by anyone other  
than an authorized service representative of VTECH; or  
3. Product to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non- VTECH electrical  
accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States,  
or used for commercial or institutional purposes (including but not limited to Products  
used for rental purposes); or  
7. Product returned without valid proof of purchase (see 6 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or  
repair of systems outside the unit.  
21  
 
LIMITED WARRANTY STATEMENT  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-595-9511 for  
instructions regarding where to return the Product. Before calling for service, please  
check the user's manual. A check of the Product controls and features may save you a  
service call.  
Except as provided by applicable law, you assume the risk of loss or damage during  
transit and transportation and are responsible for delivery or handling charges incurred in  
the transport of Product(s) to the service location. VTECH will return repaired or replaced  
Product under this limited warranty to you, transportation, delivery or handling charges  
prepaid. VTECH assumes no risk for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of purchase does not  
meet the terms of this limited warranty, VTECH will notify you and will request that you  
authorize the cost of repair prior to any further repair activity. You must pay for the cost of  
repair and return shipping costs for the repair of Products that are not covered by this  
limited warranty.  
What must you return with the Product to get warranty service?  
You must:  
1. Return the entire original package and contents including the Product to the VTECH  
service location along with a description of the malfunction or difficulty;  
2. Include "valid proof of purchase" (sales receipt) identifying the Product purchased (Product  
model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTECH. It  
supersedes all other written or oral communications related to this Product. VTECH  
provides no other warranties for this product. The warranty exclusively describes all of  
VTECH's responsibilities regarding the product. There are no other express warranties.  
No one is authorized to make modifications to this limited warranty and you should not  
rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to  
one year from date of purchase. Some states do not allow limitations on how long an implied  
warranty lasts, so the above limitation may not apply to you.  
In no event shall VTECH be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inability to use the  
product, or other associated equipment, the cost of substitute equipment, and claims by  
third parties) resulting from the use of this product. Some states do not allow the exclusion  
or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you.  
22  
 
FCC AND IC REGULATIONS  
This equipment complies with FCC AND IC REGULATIONS 15 and 68 of the Federal  
Communications Commission (FCC) rules for the United States. It also complies with regulations  
RSS-210 and CS-03 of Industry Canada (IC).  
A label is located on the underside of the base unit containing either the FCC registration  
number and Ringer Equivalence Number (REN) or the IC registration number and Load  
Number. You must, upon request, provide this information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the  
equipment. The equipment has been tested and found to comply with part 15 of  
the FCC rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur  
in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try and correct the interference by one or  
more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the nationwide telephone  
network through a modular telephone jack (USOC RJ11C or RJ11W).  
Your telephone company may discontinue your service if your equipment causes harm to the  
telephone network. They will notify you in advance of disconnection, if possible. During  
notification, you will be informed of your right to file a complaint with the FCC.  
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it not  
be used and that it be unplugged from the modular jack until the problem has been corrected.  
Repairs to this telephone equipment can only be made by the manufacturer or its authorized  
agents or by others who may be authorized by the FCC. For repair procedures, follow the  
instructions outlined under the VTECH Limited Warranty.  
The REN is useful in determining the number of devices you may connect to your telephone  
line and still enable the devices to ring when you receive a call. The general rule is that the  
REN value should not exceed 5.0 total; however, contact your local telephone company for  
the specific number in your area.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Notice: The Industry Canada label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications network, protective, operational  
and safety requirements. Industry Canada does not guarantee the equipment will  
operate to the user’s satisfaction.  
23  
 
FCC AND IC REGULATIONS  
Before installing this equipment, users should ensure that it is permissible to be connected to  
the facilities of the local telecommunications company. The equipment must also be installed  
using an acceptable method of connections. The customer should be aware that compliance  
with the above conditions may not prevent degradation of service in situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier.Any repairs or alterations made by the user to this equipment,  
or equipment malfunctions, may give the telecommunications company cause to request the  
user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves, but should  
contact appropriate electric inspection authority, or electrician, as appropriate.  
Notice: The REN assigned to this device denotes the number of devices you may connect  
to the telephone loop which is used by the device to prevent overloading.The  
termination on a loop may consist of any combination of devices subjected only  
to the requirement that the sum of the REN does not exceed five(5.0).  
This device complies with RSS-210 of Industry Canada. Operation is subject to the following  
two conditions: (1) this device may not cause interference, and (2) this device must accept  
any interference, including interference that may cause undesired operation of the device.  
R
RBRC Seal  
R
The RBRC Seal on the nickel-cadmium battery contained in our product  
indicates that VTECH Communications, Inc. is voluntarily participating in an  
industry program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and Canada.  
R
The RBRC program provides a convenient alternative to placing used  
nickel-cadmium batteries into the trash or municipal waste, which may be  
illegal in your area.  
R
VTECH’s partnership with RBRC  
makes it easy for you to drop off the spent battery at local  
R
retailers participating in the RBRC program or at authorized VTECH product service cen-  
ters. Please call 1-800-8-BATTERY for information on Ni-Cd battery recycling and disposal  
bans/restrictions in your area. VTECH’s involvement in this program is part of its commitment  
to protecting our environment and conserving natural resources.  
R
RBRC  
is a registered trademark of Rechargeable Battery Recycling Corporation.  
24  
 
MAINTENANCE  
TAKING CARE OFYOURTELEPHONE  
.
Your VT 9152 cordless telephone contains sophisticated electronic parts so it must be treated  
with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone  
if you ever need to ship it.  
Avoid Water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or  
handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.  
Remember that electrical appliances can cause serious injury if used when you are wet or  
standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then  
pull the unit out by the unplugged cords.  
Electrical Storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean  
it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water  
or cleaning solvents of any kind.  
25  
 
TECHNICAL SPECIFICATIONS  
FREQUENCY CONTROL  
Crystal Controlled Dual PLL Synthesizer  
TRANSMIT FREQUENCY  
Handset:  
923.10 MHz to 927.75 MHz  
Base:  
902.3 MHz to 906.65 MHz  
RECEIVE FREQUENCY  
Handset:  
902.3 MHz to 906.65 MHz  
Base:  
923.10 MHz to 927.75 MHz  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC and IC. Actual operating range may vary according to  
environmental conditions at the time of use.  
SIZE  
Handset:  
17.5cm x 5.5cm x 3.9cm  
(L x W xT) maximum  
(antenna excluded)  
Base:  
18.1cm x 12.5cm x 5.9cm  
(L x W x T) maximum  
(antenna excluded)  
WEIGHT  
Handset:  
Base:  
130 grams  
310 grams  
(battery pack excluded)  
POWER REQUIREMENTS  
Handset:  
Self-contained nickel-cadmium rechargeable battery supply, 3.6V nominal,  
400mAh capacity.  
Power Adapter: 9V DC @ 400mA  
SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.  
26  
 
27  
 
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc, Beaverton, Oregon, 97008  
Distributed in the Canada by VTech Electronics Canada Ltd., Suite 200-7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 2001 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-5244-10-00  
ISSUED 0  
 

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